Payment Policy

Accepted Payment Methods

We offer secure and convenient payment options for all orders placed on our website, accepting major credit and debit cards to accommodate your preferences:
  • Visa
  • Mastercard
  • American Express
All transactions are processed through a trusted third-party payment processor that adheres to industry-leading security standards (including PCI DSS compliance). For your protection, we never store full credit or debit card numbers on our internal servers—your financial data is encrypted and safeguarded throughout the payment process.

Currencies

To keep pricing clear and predictable, the final charge currency at checkout is always tied to the shipping destination:

– For orders shipped to addresses within the United States, all products are priced and charged in U.S. Dollars (USD).

– For orders shipped to addresses within Canada, all products are priced and charged in Canadian Dollars (CAD).

The currency selector at the top of our website is provided only to help preview prices in a preferred display currency. Regardless of the display setting, the final charge on the payment card will always be processed in the currency linked to the shipping country as described above.

If a card is issued in a different country or currency, the card issuer may apply its own exchange rate and/or foreign transaction fee. These fees are set solely by the bank or card issuer and are not charged by us.

Authorizations and Charges

When you submit your order, your bank or card issuer may place a temporary authorization hold on your card for the full order amount. This hold is not a final charge—it verifies that funds are available to complete the transaction. The actual charge will be processed and captured only once your order is confirmed and begins processing.
In the event that a payment is declined or flagged for security review (e.g., due to mismatched billing details or unusual activity), our team may contact you to verify your information. If we are unable to complete the verification process, we reserve the right to cancel the order to protect both parties from potential fraud.

Refunds

All approved refunds are credited back to the original payment method used during checkout (e.g., the same credit card or debit card). Once we initiate the refund process, funds typically appear on your bank or card statement within 5–10 business days. However, please allow for additional processing time, as timelines may vary depending on your financial institution’s policies. You will receive a confirmation email once your refund has been processed, so you can track its status with your bank.